Clear expectations

Service Terms

The practical framework behind a thoughtful, custom website engagement.

Last updated July 17, 2026

Your signed proposal controls.

These website terms explain our general approach. Every project receives a written scope, price, timeline, and payment schedule. If a signed proposal differs from this page, the signed proposal governs.

Custom services and project start

Vanguard Event Studio provides custom website strategy, design, development, launch, and related support. A project begins after the required agreement, initial payment, content, and access details identified in the proposal have been received. Delivery estimates begin from that ready-to-start point.

Pricing, payments, and scope

Website prices are starting points, not automatic quotes. The proposal will identify included pages, features, revisions, integrations, hosting, and fees. Work requested outside the approved scope may require a written change, added fee, or adjusted delivery date.

Cancellation and refunds

The proposal will state the project-specific cancellation and payment schedule. If a project is cancelled, fees for completed work, reserved production time, approved milestones, and nonrecoverable third-party costs may remain due. Any refund eligibility will be determined by the signed proposal and the work completed at the time of cancellation.

Rush delivery

Rush delivery is subject to availability, a focused scope, timely content and feedback, and any rush fee disclosed before work begins. A 48–72 hour target is not confirmed until it appears in the signed proposal. Delayed materials, approvals, or third-party access can move the launch date.

Client content and approvals

Clients are responsible for supplying accurate, lawful content and confirming they have permission to use submitted names, images, logos, music, and other materials. The client reviews and approves the website before launch, including event details, links, dates, accessibility information, and RSVP instructions.

Domains

Whenever practical, the client should own the domain registration. Vanguard Event Studio may configure or administer DNS as an authorized technical partner. Domain registration and renewal fees are identified separately when they are not included in the proposal, and access can be transferred to the client at handoff.

Hosting, support, and renewal

Included hosting duration is stated in the selected package or proposal. Before that period ends, we will provide renewal, archive, transfer, or retirement options. Ongoing hosting or maintenance is not charged automatically unless the client has expressly agreed to recurring billing.

Ownership and third-party services

The client keeps ownership of materials they provide. Ownership or license rights for the final custom design and code are defined in the signed proposal and generally become effective after all required payments are complete. Pre-existing studio tools, open-source software, fonts, stock media, hosting platforms, and other third-party materials remain subject to their own licenses.

Third-party platforms

RSVP tools, maps, registries, scheduling services, analytics, domain registrars, email providers, and other integrations are operated by third parties. We configure them with care but cannot guarantee their uninterrupted availability or changes to their separate terms.

Questions

Questions about these terms can be sent to hello@vanguardeventstudio.com. Project-specific commitments should always be included in the written proposal.